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Practical notes on customer service that runs itself

Short, specific guides — no trend pieces. Every claim is checked against what the product actually does.

Start free — 100 chats See pricing
In short

The DeskClerk AI blog is a set of short, specific guides for teams that want their website to answer customers. Each article is checked against what the product actually does — no trend pieces and no invented numbers.

  • Practical, specific guidance
  • Every claim checked
  • No invented numbers
  • Updated October 2026
  • Written for evaluating teams
Stacked folders and documents on a desk

Written for the people who answer the questions.

Stacked folders and documents on a desk
Start here

Your content is the product's raw material

Before choosing a chatbot, gather the pages and documents that already answer your customers' questions. The quality of the assistant follows the quality of that content.

  • Collect the top ten questions
  • Find the pages that answer them
  • Check the text is selectable
  • Decide who reviews answers
By the numbers

The product behind the guides

Only counts we can verify.

14
product features
11
file formats
4
interface languages
10
minutes to set up
How it works

How to use these guides

1

Pick a guide

Read the one that matches your biggest inbox problem.

2

Try the demo

Ask 20 questions without signing up.

3

Start the trial

100 chats, no card until your knowledge base is ready.

By topic

Three starting points

Set up

Chatbot, widget and knowledge base.

Compare

See how the product differs from alternatives.

Measure

Analytics and knowledge gaps.

“We started with the page that matched our biggest inbox problem, then added the rest.”
E-commerce founder · DeskClerk AI customer
Every guide assumes

What the product does, and does not do

A monitor showing a softly blurred dashboard

Measure the questions, not the clicks.

Before you start

A content checklist

Comparison

How these guides are written

CapabilityDeskClerk AIA typical vendor blog
Written from the productYesOften generic
Numbers and limits statedYesVague
Pricing kept on one pageYesEverywhere
Updated with releasesYesRare
No sponsored postsYesCommon
FAQ

Frequently asked questions

No. The guides are written for this product and checked against its actual behaviour.
When the product changes; the changelog records what changed.
Yes — contact us with the question you get most.
The integration guides show the script tag and where to paste it.
Pricing lives on the pricing page; guides mention it only when it is directly relevant.
Quote them with a link; do not republish them in full.
No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.
PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.
It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.
One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.
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