How we protect your data and your customers' data.
Answers are retrieved from the site's own knowledge base and every reply shows its source. There is no open-ended web browsing and no cross-tenant retrieval.
It answers only from your content and shows the source. When the content does not cover a question it says so instead of guessing.
Response rules block a topic, force exact wording, or hand the conversation to a person before an answer is given.
Every conversation is in the dashboard; unanswered questions are listed as gaps, and you fix the answer by editing the content.
Only the people in your workspace for that site. Visitor emails are masked in the console.
The greeting waits, quick questions are optional, and the assistant can be switched off per site.
It quotes your content only; commitment-style questions can be routed to a person.
It can speak in your voice: choose a friendly, formal or neutral persona, edit the greeting and quick questions, and use your name, colours and domain.
Export conversations and leads, then delete the site; knowledge and vectors are removed, not hidden.
No certification claims — these are the controls that exist in the product today.
The widget verifies the site key and bot protection.
Only that site's chunks are searched.
The reply cites its source; a gap is logged if nothing matches.
Contact details are required before a person is looped in.
The assistant can only say what your content says.
A short, concrete view of how the page above translates into the product you actually use.
| Capability | DeskClerk AI | A generic chatbot |
|---|---|---|
| Per-site knowledge base | Yes | Shared or unclear |
| Source citations | Yes | Rare |
| Admin audit log | Yes | Varies |
| Deletion removes vectors | Yes | Often unclear |
Only counts we can verify from the product.
Boring infrastructure is a feature.
Feature pages explain what each part does and its limits.
Contact support with your site URL and the questions you get.
100 chats, no card until your knowledge base is ready.
Start with 100 free chats. No credit card to begin, live in about 10 minutes.