Live Chat is not a demo screen — it runs on the site you already have.
Every conversation starts with an assistant that already knows your content. When a visitor needs a person, the thread moves to your team — with the history attached.
“Do you deliver to Portugal?”
“Yes — 4–6 business days, duties included.” Source: Delivery page
“Can I speak to someone about a bulk order?”
The assistant collects the email, then routes the chat to your team with the full history.
Live chat is real-time messaging on your website. DeskClerk AI starts every conversation with an AI assistant that knows your content, and moves the thread to a human when the visitor asks or the question needs one — in the same inbox.
A real conversation timeline — not a diagram.
“Do you deliver to Portugal?”
“Yes — 4–6 business days, duties included.” Source: Delivery page
“Can I speak to someone about a bulk order?”
The assistant collects the email, then routes the chat to your team with the full history.
The whole team sees the same thread. No forwarding screenshots.
The visitor's questions, the AI's answers and the sources are all visible.
The console works on a phone, so a handoff does not wait for a desk.
An AI bot in one tab and a chat tool in another means the agent starts from zero.
Visitors leave before a person is free to answer.
Screenshots and copy-paste replace the actual conversation.
Most questions arrive when nobody is at the desk.
The assistant replies immediately from your content, with the source attached.
A visitor can ask for a person at any time; the agent sees the whole thread.
Every member of the site's workspace sees the same conversation and who replied.
Handoff asks for an email, phone or WhatsApp number so the conversation can continue.
The console works on a phone, so a handoff does not wait for a desk.
Search past threads by visitor, topic or date, and export when needed.
One person can cover the queue because the AI handles the repeat questions.
Qualified conversations arrive with the details already collected.
Run a shared inbox per client site without adding seats.
Visitors get an answer in their language before an agent wakes up.
| Capability | DeskClerk AI | A generic chatbot |
|---|---|---|
| AI answers before a human is free | Included | Separate bot product |
| Same inbox for AI and humans | Yes | Usually two tools |
| History available at handoff | Full thread | Partial |
| Contact captured before handoff | Yes | Optional |
Answers visitor questions from your own content — and cites the source
A lightweight chat widget that matches your brand — free to start.
Feed it your website, PDFs and docs — it answers from them, with sourc
Turn conversations into contacts — automatically saved to your list.
The full capability list in one place
Answer product and shipping questions before checkout
Qualify international buyers around the clock
Plans, quotas and what is included
Live Chat is not a demo screen — it runs on the site you already have.
A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.
Only counts we can verify.
Start with 100 free chats. No credit card to begin, live in about 10 minutes.