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Home / Features / AI Sales Agent
AI sales agent

From a question at 22:41 to a qualified lead at 22:45.

Not a support bot with a sales hat. A conversation that answers, qualifies and passes a real opportunity to your team.

22:41

A buyer arrives

“Do you supply the X200 in bulk?”

The assistant answers from your product page and mentions MOQ.

22:42

It qualifies

“How many units, and where?”

Response rules collect quantity and country — the two things your sales team needs first.

22:43

It recommends

“For 40 units, the X200 Pro lowers unit cost.”

Recommended cards come from your catalogue content; nothing is invented.

22:44

It captures

“What email should the quote go to?”

The lead is saved with the whole conversation.

22:45

It hands off

“A specialist will confirm within one business day.”

Your team receives the thread with quantity, country and email.

In short

An AI sales agent is an assistant that answers buying questions, qualifies the visitor with the questions you define, captures contact details and hands a real opportunity to your team. It works from your content and never invents prices or stock.

  • Answers pre-sales questions
  • Qualifies with your rules
  • Captures contact details
  • Hands off to sales
  • Never invents prices
Boundaries

What it does — and what it refuses to do

It will

  • Answer product and availability questions from your content
  • Ask qualifying questions you define
  • Capture contact details with the conversation
  • Hand off pricing conversations to a person

It will not

  • Invent stock, prices or delivery dates
  • Offer discounts you did not configure
  • Pretend to be a human
  • Promise a contract or a slot
The problem

Where it hurts today

Buyers arrive at night

Enquiries at 2am wait until the morning.

Unqualified leads

Sales spends time on questions the website could answer.

Slow first reply

The first responder usually wins the deal.

No record

Conversations happen on personal phones and disappear.

Capabilities

What it does, in detail

Answer buying questions

Product, compatibility, MOQ and delivery answered from your content.

Qualify

Ask quantity, country or use case with response rules.

Recommend

Show recommended cards from content you provide.

Capture

Collect the email or phone your team needs to follow up.

Hand off

Pass pricing and contract conversations to a person with context.

Stay honest

It will not invent stock, discounts or delivery dates.

Fit

Who it is for

B2B exporters

Qualify international buyers before a sales call.

E-commerce

Recover high-intent shoppers who hesitate.

Manufacturers

Answer spec and MOQ questions around the clock.

Agencies

Give every client site a pre-sales assistant.

Comparison

How it differs

CapabilityDeskClerk AIA generic chatbot
Answers from your catalogueYesScripted flows
Qualifies with your rulesYesBasic
Hands off with contextYesNo
Invents pricesNeverSometimes
FAQ

Frequently asked questions

No. It is the assistant on your site; leads go to your list or console.
No. Pricing conversations are routed to a person when you configure it.
It shows recommended cards from content you provide; it does not invent products.
Yes, it can ask for quantity, company and country before handoff.
Yes, response rules and the AI toggle are per site.
No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.
PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.
It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.
One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.
It says so, records the question as a knowledge gap, and can hand the conversation to your team. Handoff asks the visitor for contact details first.
Related

Keep reading

AI Sales Agent in a real workspace

AI Sales Agent is not a demo screen — it runs on the site you already have.

In practice

What it looks like on a normal Tuesday

A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.

  • Answers product and pricing questions 24/7
  • Qualifies visitors with guided questions
  • Captures contact details for follow-up
  • Highlights best-selling products from your content
A monitor showing a softly blurred dashboard
“It answers the way we would answer, because it only uses what we published.”
Operations manager · DeskClerk AI customer
Also included

The details that matter

By the numbers

The product behind this page

Only counts we can verify.

14
product features
4
interface languages
11
file formats
10
minutes to set up

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