Help Desk is not a demo screen — it runs on the site you already have.
A dense, quiet workspace for the work that is left after the assistant answers the easy questions.
| Ticket | Subject | Tag | Status | Age |
|---|---|---|---|---|
| #1042 | Bulk quote — 40 units | B2B export | Waiting | 2h |
| #1041 | Where is my order? | E-commerce | AI resolved | 4h |
| #1040 | Installation manual | Support | Open | 1d |
| #1039 | Return / exchange | E-commerce | AI resolved | 1d |
| #1038 | Partnership enquiry | Sales | Waiting | 1d |
| #1037 | Invoice copy | Billing | Closed | 2d |
| #1036 | Warranty terms | Support | AI resolved | 2d |
| #1035 | Shipping to Chile | Export | Closed | 3d |
An AI help desk is a single workspace for customer conversations: the assistant resolves the repeat questions, and your team works the threads that need a person. Every conversation keeps its status, tags and history.
Waiting conversations rise to the top. Resolved ones stay searchable.
Open, waiting, closed — and AI resolved, so you can see what the assistant handled alone.
Find a thread by customer, topic or date. Export the history when you need it.
This page stays still on purpose. Operational tools should not move while you read.
Chats, emails and form submissions live in different places.
Nobody knows what is waiting and for how long.
Agents answer the same questions the assistant already answered.
When a customer returns, the context is gone.
AI-resolved and human conversations are listed together with their status.
Open, waiting and closed — plus “AI resolved”, so you can see what the assistant handled alone.
Find a thread by customer, topic or date.
The full thread, the AI answers and their sources sit on one screen.
Conversation history can be exported when you need it elsewhere.
Each site has its own conversations and knowledge base.
See what is waiting before it becomes a complaint.
No ticket system to configure; the list is the system.
A separate workspace per client site.
Export history for reviews and training.
| Capability | DeskClerk AI | A generic chatbot |
|---|---|---|
| AI and human threads together | Yes | AI is a separate product |
| Shows what the AI resolved | Yes | Rarely |
| Setup time | Minutes | Days or weeks |
| Export history | Included | Varies |
Answers visitor questions from your own content — and cites the source
Real-time chat with AI first, humans when needed — all in one inbox.
A lightweight chat widget that matches your brand — free to start.
Feed it your website, PDFs and docs — it answers from them, with sourc
The full capability list in one place
Answer product and shipping questions before checkout
Qualify international buyers around the clock
Plans, quotas and what is included
Help Desk is not a demo screen — it runs on the site you already have.
A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.
Only counts we can verify.
Start with 100 free chats. No credit card to begin, live in about 10 minutes.