Solutions

AI customer service for agencies

Each client site needs an assistant, and the agency cannot maintain one per client.

In short

AI customer service for agencies is a website assistant that answers buyer questions from your own content, captures the enquiry and hands it to your team. It is built for agency owner or account director dealing with each client site needs an assistant, and the agency cannot maintain one per client.

Agency owner or account director
Answers cite your content
Lead captured with the conversation
Handoff to a person
Live in about 10 minutes

Buyer psychology

What the agency owner or account director is actually thinking

The decision is emotional before it is technical. These four things decide whether they try the assistant.

What triggers the search

Each client site needs an assistant, and the agency cannot maintain one per client.

What they are afraid of

Vendor branding and mixed client data undermining the relationship.

The objection to answer

“We would have to rebuild it for every client.”

The proof that closes it

One workspace, a separate knowledge base and key per client site.

The problem

What agencies teams deal with

Per-client setup

Every client needs its own assistant.

Vendor branding

Third-party badges undermine the agency relationship.

Data separation

Client knowledge must not mix.

Reporting

Clients want their own numbers.

In practice

A real agencies conversation

BA

Agencies

AI assistant · answers from your content

Can we use this for twelve client sites?

Yes — each site has its own knowledge base and key, managed from one workspace, with white label on every plan.Source: White label page

Will our clients see your brand?

No. The widget carries your name, colours and domain.Source: White label page

Ask anything…

Sample conversation. Answers come from the content you publish.

Decision criteria

What buyers compare

Capability	DeskClerk AI	A generic chatbot
White label included	Every plan	Paid add-on
Per-client isolation	Yes	Varies
Client domains	Included	Per-domain fee
One workspace	Yes	Per-client accounts

Search and AI answers

How agencies buyers search

Buyers ask search engines and AI assistants the same questions they would ask a person. This page and the assistant answer with the same facts.

white label ai chatbot for agenciesagency chatbot platformclient website chatbotmulti-client chatbotwhite label customer service ai

Questions they type or ask AI

“Can we run this for our clients?”
“Can we remove your branding?”
“Can each client use their own domain?”
“Can we manage many sites from one login?”
“Can we give clients their own login?”
“How is client data separated?”

Why this matters for GEO

AI assistants quote pages that state facts clearly, in question-and-answer form. Each answer here cites the page it came from, so the same fact appears in search, in chat and in the assistant’s summary.

Guardrails

What it will not do in agencies

Per-site isolation

Each client site has its own knowledge base, key and conversations.

No vendor badge

White label is included on every plan.

Client domains

Binding a customer-owned domain is included.

Outcomes

What changes in the first month

A new retainer line

AI support delivered under your brand.

Fast onboarding

A new client site is a new knowledge base, not a new project.

Clean separation

Each site has its own content and key.

Behind the answers

One knowledge base, cited on every reply

Paste your URL or upload the documents you already have. The assistant chunks and indexes them and shows the source under each answer.

Pages, PDFs, Word, spreadsheets
50 MB per file
10M characters per site
Gaps listed in the visitor's words

By the numbers

The product behind this page

Only counts we can verify.

14

product features

4

interface languages

11

file formats

10

minutes to set up

“We started with the question that filled our inbox, then added the rest.”

Agency owner or account director · DeskClerk AI customer

FAQ

Frequently asked questions

Can we manage multiple clients?

Yes, each site has its own knowledge base and key from one workspace.

Is white label extra?

No, it is included on every plan.

Can clients use their own domains?

Yes, binding a customer-owned domain is included.

Can clients have their own login?

Tenant accounts are available; the agency decides what to share.

How do we report results?

Per-site analytics: volume, top questions and gaps.

Can we resell the platform?

White label covers client sites; reselling the platform itself needs a separate agreement.

Do I need a developer to install it?

No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.

Which file types can I add to the knowledge base?

PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.

Which languages does it answer in?

It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.

How is usage counted?

One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.