DeskClerk Assist
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100 free chats · no card until your knowledge base is ready
AI customer service for websites

Your website should be selling while you sleep.

DeskClerk AI answers the questions your visitors actually ask — from your own pages, PDFs and product docs — then captures the lead or hands the conversation to your team.

Start free — 100 chats See a real conversation
No credit card to start Live in about 10 minutes Works on any HTML site
BA
Acme Industrial
AI assistant · answers from 42 pages
Do you ship the X200 to Germany?
Yes — the X200 ships to Germany in 5–7 business days. Import duties are paid by the buyer. Source: Shipping & delivery
What is the difference with the X300?
The X300 adds a second sensor and a 3-year warranty. For most workshop uses the X200 is enough. Source: Product comparison
Ask anything…

Point it at your website.

Paste a URL. The assistant reads your public pages, builds a knowledge base, and answers with sources.

100 free chats to try it No signup for the free website checker 11 file formats supported
Product demo

What a real conversation looks like

The widget sits on the product page, answers from your content, shows its source, and collects the details you need when it matters.

acme-industrial.com
ACME
ProductsApplicationsSupport
Request a quote
Pressure & flow instruments
Built for harsh environments.
IP68 · −40 to 120 °C · 5-year warranty
X200 pressure sensor
X200 Pressure
from $1,240
In stock
F40 flow meter
F40 Flow Meter
from $980
In stock
T10 transmitter
T10 Transmitter
from $1,650
Made to order
Free shipping over $50030-day returnsDDP to the EU
BA
Acme Industrial
AI assistant · answers from 42 pages
Do you ship the X200 to Germany?
Yes — 5–7 business days, import duties included in DDP.Source: Shipping & delivery
Can I get a quote for 40 units?
Happy to help. What email should the quote go to?Lead captured · added to your list
Ask anything…

Interactive mockup of the chat widget over a product page. Answers, sources and lead capture appear as they do in the product.

Where it pays off

Built for the questions you answer every day

If your inbox is full of the same five questions, the assistant can take them — and keep the answers on-brand.

E-commerce

Answer sizing, shipping and returns before checkout — and capture the email when a shopper hesitates.

See how it works →

B2B export

Qualify enquiries around the clock, collect company details and route serious buyers to your sales team.

See how it works →

Professional services

Explain your process, pricing ranges and availability without repeating yourself to every visitor.

See how it works →

The night shift

Most visitors leave without asking.
An assistant asks for them.

Two out of three visitors will never fill in a contact form. The ones who would have asked a quick question simply close the tab. An assistant answers in seconds — at 2am, in their language, with your facts.

Core features

Everything you need to answer, qualify and hand off

One assistant, one inbox, one set of reports. No extra tools to wire together.

Answers with sources

Every reply is built from your content and shows the page or file it came from.

Learn more →

Lead capture

Ask for an email at the right moment and send it straight to your list.

Learn more →

Human handoff

Send a conversation to email, phone or WhatsApp — after collecting contact details.

Learn more →

Visitor's language

Answer in the language the visitor writes in, with the same facts.

Learn more →

White label

Your name, your colours, your domain. No DeskClerk badge.

Learn more →

Analytics

See the questions people ask, where they come from, and what the assistant could not answer.

Learn more →

Before and after

The same website, with someone always on

Without an assistant

  • Visitors wait until tomorrow for an answer — most never come back.
  • The same five questions land in your inbox every week.
  • Contact forms get skipped; leads leave no trace.
  • After-hours enquiries go to competitors who replied first.
  • Nobody knows what people actually asked.

With DeskClerk AI

  • Answers in seconds, at 2am, in the visitor's language.
  • Repeat questions handled from your own content, with sources.
  • Email captured inside the conversation, added to your list.
  • Complex cases handed to your team with full context.
  • A weekly view of what people ask and what is missing.
Advanced

It learns your content. You keep control.

Drop a PDF, DOCX, XLSX or CSV here
price-list-2026.pdfIndexed
shipping.mdIndexed

Upload the documents you already have.

Paste your site URL or upload PDFs, Word files, spreadsheets, slides, CSV, text, Markdown, HTML, JSON or XML. The assistant chunks and indexes them, then cites the source in every answer.

  • 11 file formats · up to 50 MB per file
  • Up to 200 pages per PDF
  • 10 million characters of knowledge per site
  • Answers flag what they could not find
Explore this feature
Response rule
If the visitor asks about custom pricing → ask for email → offer an estimate range → hand off to sales.
Handoff enabled · email, phone, WhatsApp

Decide what it says — and when it steps aside.

Set response rules, a brand tone, quick questions and a handoff path. If a question needs a human, the assistant asks for contact details and routes the conversation to email, phone or WhatsApp.

  • Response rules and site-level on/off
  • Handoff to email, phone or WhatsApp
  • Contact details required before handoff
  • Full conversation history for your team
Explore this feature
POST /api/v1/integrations/sites/{siteId}/knowledge:batch
GET  /api/v1/integrations/sites/{siteId}/sync-status
{"items":[{"external_source_key":"shipping","title":"Shipping"}]}

One script tag, or your own system.

Embed the widget on any HTML site in minutes, or use the open API to push knowledge and read conversations from your own tools. Works with WordPress, Shopify, Wix, Webflow and Squarespace.

  • One script tag, no build step
  • Open API for knowledge and conversations
  • Works on WordPress, Shopify, Wix, Webflow, Squarespace
  • No watermark on any plan
Explore this feature
How it works

Live in three steps

1

Add your website

Paste your URL or upload the documents you already have. The assistant reads them and builds a knowledge base.

2

Check the answers

Ask the questions your customers ask. Correct anything that is off, and add the content that is missing.

3

Embed the widget

Paste one script tag on your site. From then on the assistant answers, captures leads and hands off to you.

Pricing

Simple pricing, in complete answers

One visitor question plus one assistant reply is two messages — so we quote the number of complete answers you actually get.

Basic
For one website
$20/month
Billed monthly · cancel anytime
1,250 complete answers / month
= 2,500 messages
  • 1 website
  • 1,250 complete answers / month
  • 10M characters of knowledge
  • White label — no watermark
  • Email support
Choose Basic
Most popular
Professional
For growing teams
$69/month
Billed monthly · cancel anytime
3,150 complete answers / month
= 6,300 messages
  • 2 websites
  • 3,150 complete answers / month
  • 10M characters per site
  • Human handoff + help desk
  • Open API
  • Priority support
Start free
Enterprise
For multi-site operations
$269/month
Billed monthly · cancel anytime
18,000 complete answers / month
= 36,000 messages
  • 5 websites
  • 18,000 complete answers / month
  • 10M characters per site
  • Everything in Professional
  • Onboarding help
  • Priority support
Choose Enterprise

All prices in USD. Annual plans are billed once a year at 80% of the monthly price. Need more volume? Add 1,000 messages for $12, or an extra site for $199/year.

Compare every feature →

By the numbers

What is actually in the product

0
product features
0
free tools
0
interface languages
0
file formats

Only counts we can verify from the product. No invented customer numbers or accuracy claims.

In their words

What teams tell us after the first month

“We stopped answering the same shipping question twenty times a week. The answers come from our own pages, so nothing sounds made up.”

E-commerce founderDeskClerk AI customer

“Buyers from Germany and Brazil ask in their own language at 3am. We wake up to qualified enquiries instead of blank forms.”

Export sales managerDeskClerk AI customer

“The handoff is what sold us. The assistant collects the email first, so our team opens a conversation with context, not a cold lead.”

Head of customer serviceDeskClerk AI customer

“Patients ask about hours and insurance at night. The front desk starts the day with the answers already given.”

Clinic managerDeskClerk AI customer

“Onboarding questions stopped reaching the ticket queue. New users find the setup steps themselves.”

SaaS support leadDeskClerk AI customer

“We run the same assistant on twelve client sites, each with its own content and domain, under our brand.”

Agency ownerDeskClerk AI customer

“Viewing requests arrive at 11pm. By morning the buyer has already left their number and a preferred time.”

Real estate agentDeskClerk AI customer

“Buyers in three languages get the same datasheet answer. Our sales team only sees the ones that need a quote.”

Operations manager, manufacturerDeskClerk AI customer
Supported platforms

Works where your website already lives

If you can paste a script tag, you can run the assistant. Platform guides cover the common builders.

Any HTML siteAny HTML site
WordPressWordPress
WooCommerceWooCommerce
ShopifyShopify
WixWix
WebflowWebflow
SquarespaceSquarespace

Hover to pause · logos belong to their respective owners

See all platform guides →

Before you switch it on

The eight things owners ask before an AI talks to their customers

Not a security checklist — the questions that actually decide whether a business turns the assistant on.

What if it says something wrong to my customer?

It answers only from your content, shows the source, and says “I don't know” instead of guessing. Anything sensitive can be blocked with a rule.

Can I stop it answering certain topics?

Yes. Response rules can block a topic, force an exact answer, or hand the conversation to a person.

Can I see what it says and correct it?

Every conversation is in your dashboard. Questions it could not answer are listed as gaps, and you fix the answer by editing the content.

Who can read my customer conversations?

Only the people in your workspace for that site. Visitor emails are masked in the console by default.

Will it annoy my visitors?

The greeting waits, the quick questions are optional, and you can turn the assistant off for a site at any time.

What if it promises a price or a delivery date?

It quotes your content only. Anything that sounds like a commitment can be routed to a person before it is answered.

Will customers know it is a third-party bot?

It can talk like your business: choose a friendly, formal or neutral persona, write its greeting and quick questions, and use your name, colours and domain.

If I leave, what happens to my data?

You export conversations and leads, then delete the site. Its knowledge and vectors are removed, not just hidden.

No certification claims. These are the controls that exist in the product today.

Read how the controls work →

FAQ

Questions people ask before starting

From content you give it: your public pages, PDFs, Word files, spreadsheets, slides, CSV, text, Markdown, HTML, JSON and XML. Every answer shows the source it used, and questions it cannot answer are flagged so you can add the missing content.
No. You paste one script tag before the closing body tag of your site, or use the WordPress, Shopify, Wix, Webflow or Squarespace instructions. Most sites are live in about 10 minutes.
It can hand the conversation to your team by email, phone or WhatsApp. Handoff asks the visitor for contact details first, so you never get a dead-end conversation.
The assistant answers in the visitor's language. Interface text is available in English, Chinese, German and Arabic today; more languages are planned.
One visitor message or one assistant reply counts as one message. Plans are quoted in complete answers: 1,250 answers per month on Basic is 2,500 messages. When a plan runs out, the widget stops answering until the next month or an add-on pack.
Yes — 100 free chats. You add a card only after your knowledge base is set up, and the trial does not expire on a timer. If you do nothing, it converts to Basic at $20/month and you can cancel anytime before that.

Put an assistant on your website today

Start with 100 free chats. No credit card to begin, live in about 10 minutes.

Start free → Talk to us first